1. Evolution Global - FileTrac CMS Support
  2. Solution home
  3. General
  4. Login Procedures

"Remember this device for 30 days"

If you will be logging in from the same device for the next 30 days, check the box “Remember this device for 30 days”.  You will then only need to enter your Login ID and Password when logging in for the next 30 days.  

After 30 days (and/or if you log in from a different device) you will be prompted to enter the new Verification code so as to verify that you are the account owner in question.  You can then choose to remember the device for another 30 days.

It may be necessary to set your browser to allow for cookies from your company's FileTrac website in order for this feature to work.  See below for instructions on how to add your Company's web address to your cookies:

In Microsoft Edge: Enter <edge://settings/content/cookies> into your browser.  Then click on Add under the 'Allow' Category and add your company's FileTrac URL.

In Google Chrome: Enter <chrome://settings/cookies> into your browser.  Then click on Add under the 'Sites that can always use cookies' Category and add your company's FileTrac URL. 

Since it is a cookie that's stored on your web browser to recognize the device, the "Remember this device for 30 days" feature will not work with 'incognito mode'.  In order to avoid the Verification Code step at each login, you would have to switch to using FileTrac without 'incognito mode' active for your web browser. 

Please note: Even if you use FileTrac outside of 'incognito mode', deleting your browser's cookies will wipe its memory of your FileTrac login.  Therefore, you would again have to input the Verification Code (or press the green "Allow" button if using the Guardian Auth0 app).

Additionally, some systems or browsers may have a Setting enabled on them that will clear out cookies either upon exit or after a certain time frame.  If you are using a company computer, these Settings may have been enabled by your company.  For further assistance on making changes to your computer system and/or browser Settings, you will need to contact the IT department for your company. 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article