Submit a ticket My Tickets
Welcome
Login  Sign up

Management Reports for Administrators Only

 

Management Reports

Last updated: 8/26/2021

 

Overview

This support page shows screenshots of each report found within the Management Reports section and a brief description of each report.  The reports in this section are only available for users with Admin permissions.

 

Adjuster Cycle Metrics 

This report lists each adjuster, included the # of claims closed, the average time to make contact, inspect, average time to submit the claim for review, average time for the claim to get approved and the average total cycle time to close the claims. 

 

 

Analytics for Closed Claims 

This report lists the adjusters, the number of closed claims, number of claims contacted in less than 24 hours of receiving the claim, number of claims contacted less than 24 hours of the claim assignment, the average cycle time to make contact from receiving the claim, the average time to make contact from the claim assignment, the average number of days from contacted to inspected, the average number of days from received to inspected, the average number of days from inspected to closed and the average number of days from received to claim closed.

 

Carrier Volume Trend Comparison

 

 

Claim Stats 

 

 

Compliance Alert Report – Appears to be the same report as Claim Stats above

 

 

Cycle Analytics per Adjuster

 

 

Cycle Time Averages per Adjuster, Client and Overall

 

 

Cycle Time Reporting per Claim

 

 

Daily Overview

 

 

Detailed Cycle Time

 

 

Invoices Per Client and Time Period

 

 

Reviewer Production Report

 

 

Show Invoices Per Time Period

 

 

User Activities

 

 

User’s FileTrac Activity Per Time Period

 

 

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.