If you are encountering system performance issues such as slowness or periodic errors when attempting to connect or complete a task, it may be necessary to clear your browser cache.
Clearing your browser cache is an essential part of maintaining speed, performance, and is the first step when troubleshooting internet errors. When clearing cookies, this will also clear out cookies such as those that "Remember Your Device".
I. How to Clear Your Browser Cache in Edge
1. Click on the 3 dots in the upper righthand corner
2. Click on Settings
3. Choose Privacy, search, and services
4. On Clear browsing data now, click Choose what to clear
5. Choose Time range All time
6. Mark items to be cleared (you may choose to mark all boxes if you wish). When clearing passwords, be sure you have recorded them in a safe place.
7. Click Clear now
II. How to Clear Your Browser Cache in Chrome
1. Click on the 3 dots in the upper righthand corner
2. Click on Settings
3. Click on Security and Privacy
4. Select Clear browsing data
5. Select Advanced
6. Choose Time range All Time
7. Mark items to be cleared (you may choose to mark all boxes if you wish). When clearing passwords, be sure you have recorded them in a safe place.
8. Click Clear data
